German-Speaking Tech Support & Sales Agent – Athens

WW Talents; Kraków; On-site; PLN 67,000 - 91,000; Full time

Benefits offered by this job

Relocation package

Sales bonus up to €900 per quarter

Productivity bonus up to €240

Transportation bonus up to €100/month

Comprehensive paid training

Job summary

WW Talents in Athens, Greece, seeks a German-speaking Customer Support & Sales Agent to handle inquiries via inbound calls and email, providing support for mobile, internet, TV, billing, and account management.

The role requires German C1 and English B2, plus prior experience in customer service or sales. Relocation support and a performance-based bonus structure are offered. On-site, full-time position with rotating shifts.

Qualifications

• German language at level C1 or native proficiency.
• English at level B2 for training and internal communication.
• Experience in customer service, support, or sales is advantageous.
• Strong verbal and written communication skills.

Responsibilities

• Provide high-quality German-speaking customer support via inbound calls and email.
• Deliver technical support and troubleshoot issues related to mobile, internet, TV, billing, and accounts.
• Identify customer needs and recommend suitable products and services; perform cross-selling and upselling.

Skills

German (C1)

English (B2)

Customer service

Communication skills

Problem solving

PC skills

Job description

WW Talents in Athens, Greece, seeks a German-speaking Customer Support & Sales Agent to handle inquiries via inbound calls and email, providing support for mobile, internet, TV, billing, and account management.

The role requires German C1 and English B2, plus prior experience in customer service or sales. Relocation support and a performance-based bonus structure are offered. On-site, full-time position with rotating shifts.