IT Support Specialist: Windows & M365, Onboarding

GOLDBECK SOLAR Polska sp. z o.o.; gmina Komorniki; On-site; PLN 70,000 - 95,000; Full time

Benefits offered by this job

30 days vacation

Private medical

International team collaboration

Challenging topics in energy market

Employee events

Job summary

GOLDBECK SOLAR Polska sp. z o.o. in Poland is seeking an IT Support Specialist to join our team. You will act as the local IT contact, handling IT incidents and requests, supporting onboarding and offboarding, and managing IT assets and licenses.

You will also support users through trainings and documentation, serving as a key interface between business departments and IT. The role requires 1–2 years in IT support, M365 and Windows knowledge, English communication, and a service-oriented mindset.

Qualifications

• 1–2 years of experience in a similar IT support role.
• Good knowledge of M365 and Windows client administration.
• Experience in IT incidents and service request handling.
• Basic knowledge of IT asset and license management.
• Good English communication skills (spoken and written).

Responsibilities

• Act as the local IT contact person and main interface between business departments and IT.
• Process, coordinate, and escalate IT incidents and service requests.
• Prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding).
• Manage IT licenses and assets, including lifecycle management.
• Support end users through trainings, user guidance, and technical support.
• Create and maintain IT documentation, instructions, and technical communications.

Skills

M365 knowledge

Windows administration

Incident handling

Asset management

English communication

Team-oriented

Training and documentation

Tools

IT asset management tools

Job description

GOLDBECK SOLAR Polska sp. z o.o. in Poland is seeking an IT Support Specialist to join our team. You will act as the local IT contact, handling IT incidents and requests, supporting onboarding and offboarding, and managing IT assets and licenses.

You will also support users through trainings and documentation, serving as a key interface between business departments and IT. The role requires 1–2 years in IT support, M365 and Windows knowledge, English communication, and a service-oriented mindset.