Hybrid IT Support Specialist — Microsoft & Zendesk

globalwindservice; Szczecin; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pre-paid cards after trial period

Supportive colleagues

Hybrid work model

Job summary

Global Wind Service is looking for an IT Supporter based in Szczecin, Poland. You will be responsible for providing comprehensive IT support and administration across our IT platforms. Key tasks include managing IT support tickets, onboarding users, and ensuring the effective use of software licenses.

The ideal candidate will have relevant experience and skills in Active Directory, Office 365, and possess excellent communication abilities. We offer a hybrid work model and a supportive work culture.

If you are solution-oriented and passionate about IT support, apply now!

Qualifications

• Proven experience in a similar IT Support role.
• Fluent in English spoken and written.
• Valid driving license.

Responsibilities

• 1st and 2nd level support for IT-related issues.
• Managing requests in the Zendesk system.
• Device management in Microsoft Intune.
• Administration of user onboarding and offboarding.
• Tracking of IT equipment.

Skills

IT background

Active Directory management

Office 365 Administration

Communication skills

Multitasking

Education

Relevant IT education

Tools

Microsoft Intune

Zendesk

Job description

Global Wind Service is looking for an IT Supporter based in Szczecin, Poland. You will be responsible for providing comprehensive IT support and administration across our IT platforms. Key tasks include managing IT support tickets, onboarding users, and ensuring the effective use of software licenses.

The ideal candidate will have relevant experience and skills in Active Directory, Office 365, and possess excellent communication abilities. We offer a hybrid work model and a supportive work culture.

If you are solution-oriented and passionate about IT support, apply now!