IT Support Specialist (m/f/d)

GOLDBECK SOLAR Polska sp. z o.o.; gmina Komorniki; On-site; PLN 70,000 - 95,000; Full time

Benefits offered by this job

30 days vacation

Private medical

International team collaboration

Challenging topics in energy market

Employee events

Job summary

GOLDBECK SOLAR Polska sp. z o.o. in Poland is seeking an IT Support Specialist to join our team. You will act as the local IT contact, handling IT incidents and requests, supporting onboarding and offboarding, and managing IT assets and licenses.

You will also support users through trainings and documentation, serving as a key interface between business departments and IT. The role requires 1–2 years in IT support, M365 and Windows knowledge, English communication, and a service-oriented mindset.

Qualifications

• 1–2 years of experience in a similar IT support role.
• Good knowledge of M365 and Windows client administration.
• Experience in IT incidents and service request handling.
• Basic knowledge of IT asset and license management.
• Good English communication skills (spoken and written).

Responsibilities

• Act as the local IT contact person and main interface between business departments and IT.
• Process, coordinate, and escalate IT incidents and service requests.
• Prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding).
• Manage IT licenses and assets, including lifecycle management.
• Support end users through trainings, user guidance, and technical support.
• Create and maintain IT documentation, instructions, and technical communications.

Skills

M365 knowledge

Windows administration

Incident handling

Asset management

English communication

Team-oriented

Training and documentation

Tools

IT asset management tools

Job description

Who we are:

GOLDBECK SOLAR is a leading provider of turnkey solar systems on commercial roofs and ground mounted utility scale PV power plants. With our team of dedicated employees, we develop, plan, build, operate and finance photovoltaic systems in Germany, Europe and worldwide - tailor-made with a standardized approach.

What you can expect:

We are looking for an IT Support Specialist (m/f/d) to join our team in Poland. In this role, you will act as the local IT contact person, handling IT incidents and requests, supporting onboarding and offboarding, and managing IT assets and licenses.

You will also support users through trainings and documentation, serving as a key interface between business departments and IT.

Tasks:

• act as the local IT contact person and main interface between business departments and IT,
• process, coordinate, and escalate IT incidents and service requests,
• prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding),
• manage IT licenses and assets, including lifecycle management,
• support end users through trainings, user guidance, and technical support,
• create and maintain IT documentation, instructions, and technical communications.

Profile:

• 1–2 years of experience in a similar IT support role,
• good knowledge of M365 and Windows client administration,
• experience in IT incidents and service request handling,
• basic knowledge of IT asset and license management,
• good English communication skills (spoken and written),
• strong communication skills and service-oriented mindset,
• ability to work independently and as part of a team,
• hands‑on and flexible working style,
• experience in user training, documentation, and technical communication is a plus.

Benefits:

• 30 days of vacation,
• Private medical package,
• Open, trusting, and professional cooperation with a focus on success and enjoyment in daily work,
• Cooperation with a highly trained international team in a dynamic, international market,
• Best conditions for independent work as well as exciting and challenging topics,
• Participation in shaping the global energy revolution,
• Employee events.

Your contact person for questions:

Olga Przybył

HR Business Partner

+ 48 735 623 952