IT Support Engineer Intern — Onsite Helpdesk in Katowice

Vmlenterprisesolutions; Katowice; On-site; PLN 45,000 - 50,000; Full time

Benefits offered by this job

Cafeteria system

Lunch compensation

Luxmed VIP package

Group insurance and travel insurance

English lessons during work hours

Modern office with ergonomic workben

Job summary

WPP Enterprise Solutions in Katowice is seeking an IT Support Intern to join the on-site helpdesk and assist internal users with daily tasks, account/access support, equipment prep, and documentation. The ideal candidate has basic Windows or macOS, basic network knowledge, a willingness to learn, analytical skills, and strong Polish and English (B2).

Availability of at least 24 hours per week on-site is required.

Qualifications

• Basic knowledge of Windows or macOS.
• Basic knowledge of network protocols.
• Willingness to learn and upskill in innovative technologies.

Responsibilities

• Onsite support for internal users
• Provide account/access support for highly available systems
• Preparation of equipment for users and returned by users - wiping disks, system and software installation
• Update and modify the internal hardware database
• Contact with users and handed over of equipment to them
• Maintain internal documentation

Skills

Windows/macOS basics

Network basics

IT knowledge

Willingness to learn

Analytical skills

Team player

Polish & English (B2)

On-site availability

Job description

WPP Enterprise Solutions in Katowice is seeking an IT Support Intern to join the on-site helpdesk and assist internal users with daily tasks, account/access support, equipment prep, and documentation. The ideal candidate has basic Windows or macOS, basic network knowledge, a willingness to learn, analytical skills, and strong Polish and English (B2).

Availability of at least 24 hours per week on-site is required.