Hybrid HRIS & Benefits Specialist — Systems & Wellbeing

SEPHORA; Warszawa; Hybrid; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Benefits cafeteria

Flexible working hours

Occasional home office

Upskilling trainings

Job summary

SEPHORA seeks an HRIS & Benefits Administration Specialist to provide day-to-day support for HR systems and manage the benefits portfolio. You will work with HR, HRIS and HRIT teams to ensure smooth operation and effective user support.

Key responsibilities include incident management, project support for new tools, user testing and documentation. Fluency in Polish and English (B2+), strong MS Office skills, and cross-functional collaboration are essential.

Qualifications

• Polish fluent; English B2+ required for international environment.
• Strong MS Office skills, especially Excel and PowerPoint.
• Tech-savvy with ability to quickly learn new IT systems.
• Excellent communication; proactive, customer-focused mindset.

Responsibilities

• Provide daily support to HRIS end users and act as first point of contact.
• Troubleshoot system issues and coordinate resolution with IT and vendors.
• Manage incidents and requests via ticketing system to meet SLAs.
• Support HRIS projects and rollout of new HR tools.
• Participate in testing, data validation, and configuration activities.
• Create user guides, FAQs, and change communications for HR systems.
• Coordinate local benefits and wellbeing portfolio and ROI tracking.

Skills

Polish (fluent)

English (B2+)

MS Office

IT problem solving

User communication

Cross-functional collaboration

Tools

MS Excel

PowerPoint

ServiceNow (ticketing)

SAP SuccessFactors (nice to have)

Job description

SEPHORA seeks an HRIS & Benefits Administration Specialist to provide day-to-day support for HR systems and manage the benefits portfolio. You will work with HR, HRIS and HRIT teams to ensure smooth operation and effective user support.

Key responsibilities include incident management, project support for new tools, user testing and documentation. Fluency in Polish and English (B2+), strong MS Office skills, and cross-functional collaboration are essential.