HRIS & Benefits Administration Specialist (F/M/X)

LVMH; Polska; Hybrid; PLN 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Benefits cafeteria

Flexible working hours

Occasional home office

Training & upskilling

International team collaboration

Zusammenfassung

Sephora Poland is seeking an HRIS & Benefits Administration Specialist to support daily HR systems and manage benefits with an international scope. The role partners with HR, HRIS, and HRIT to deliver user-centric service and drive wellbeing initiatives.

You will handle incidents, test new HR tools, and create clear end-user documentation while ensuring effective communication of system changes across international teams.

Qualifikationen

• Fluent Polish and English at B2 level or higher.
• Strong MS Office skills, especially Excel and PowerPoint.
• Experience with HRIS tools and incident handling.
• Ability to explain tech topics clearly to end users.
• Proactive team player with customer-first mindset.

Aufgaben

• Provide daily end-user support for HR systems as first point of contact.
• Troubleshoot issues and coordinate resolution with IT/vendors.
• Use ServiceNow to manage incidents and requests per SLAs.
• Contribute to projects implementing new HR tools and HRIS modernization.
• Create user guides, FAQs, and onboarding materials.

Kenntnisse

Polish language proficiency

English B2

HRIS experience

Troubleshooting IT systems

Customer service mindset

Tools

ServiceNow

SAP SuccessFactors

HRIS tooling

Jobbeschreibung

HRIS & Benefits Administration Specialist (F/M/X)

HRIS & Benefits Administration Specialist (F/M/X)

Profile

Role Purpose

The HRIS & Benefits Administration Specialist is responsible for providing day-to-day operational support for HR systems and managing the company’s benefits and wellbeing portfolio. The role combines strong technical aptitude, user-centric service delivery, and close collaboration with HR, HRIS, and HRIT teams.

Key Responsibilities

• Provide daily support to end users of HR systems and tools, acting as a first point of contact for HRIS-related inquiries
• Troubleshoot system issues and coordinate resolution, including collaboration with HRIT and external vendors
• Work with a ticketing system (e.g. ServiceNow) to manage incidents, requests, and system enhancements in line with SLAs
• Support and actively contribute to project teams involved in the implementation of new HR tools and the development of existing HRIS solutions
• Participate in user testing, data validation, and system configuration activities
• Support change management initiatives by creating, updating, and maintaining user guides, manuals, FAQs, and other navigation materials for HR systems
• Ensure clear, user-friendly communication of system changes and enhancements
• Knowledge of SAP SuccessFactors is considered a strong asset.
• Coordinate and manage the local benefits and wellbeing portfolio
• Monitor and analyze ROI of benefits, including employee satisfaction, utilization, and perceived usefulness
• Track market trends and best practices in benefits and wellbeing to ensure competitiveness and relevance
• Support the implementation and development of new or existing benefits, including employee communication and documentation
• Drive wellbeing initiatives and actively engage employees through the cafeteria / benefits platform

Required

• Fluent Polish, English proficiency at minimum B2 level, with the ability to work effectively in an international environment
• Strong proficiency in MS Office, particularly Excel and PowerPoint
• Tech savvy, with the ability to quickly learn and efficiently navigate new IT systems and tools
• Strong systems orientation and ease in troubleshooting technology-related issues
• Excellent communication skills, with the ability to explain technical topics in a clear and user-friendly way
• Strong focus on internal customer experience, with a proactive and solution-oriented mindset
• Ability to work effectively across teams and functions

Personal Attributes

• Detail-oriented and well-organized
• Service-minded with strong ownership and accountability
• Collaborative team player with a continuous improvement mindset

Our offer:

• Stable employment based on employment contract through an external company
• Benefits cafeteria
• Flexibility with working hours and an option of occasional home office
• Trainings, upskilling
• Plenty of opportunities to work with international teams (mostly with France and Czechia)

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.