Guest Experience Ambassador

JLL; Kraków; On-site; PLN 54,000 - 71,000; Full time

Benefits offered by this job

Private healthcare

Cafeteria system

Life insurance

Job summary

JLL in Krakow, Poland, seeks a dedicated Receptionist to deliver exceptional customer service, greet guests, manage front desk operations, and support facilities teams. The role requires strong communication, organization, and IT skills to maintain a welcoming, professional environment.

The position offers a contract of employment, private healthcare, cafeteria system, and life insurance within a multinational company with long-term career prospects.

Qualifications

• Outstanding customer service mindset in corporate environments.
• Proactive problem-solver who anticipates needs and handles disruptions gracefully.
• Excellent interpersonal and communication skills with all levels of staff.
• Strong organizational abilities with attention to detail and time management.

Responsibilities

• Greet visitors and residents warmly and act as primary reception contact.
• Manage front desk operations during 8-hour shifts, Mon–Fri.
• Handle registration, passes, and guidance on health and safety procedures.
• Coordinate meeting room bookings, inductions, and taxi services.
• Maintain clean, professional reception area and related spaces.

Skills

Customer service

Communication

Problem solving

Organization

IT literacy

Teamwork

Tools

MS Office

Access control systems

Job description

JLL in Krakow, Poland, seeks a dedicated Receptionist to deliver exceptional customer service, greet guests, manage front desk operations, and support facilities teams. The role requires strong communication, organization, and IT skills to maintain a welcoming, professional environment.

The position offers a contract of employment, private healthcare, cafeteria system, and life insurance within a multinational company with long-term career prospects.