Enterprise ServiceNow Platform Architect | Governance & AI

Sii Poland; Katowice; On-site; PLN 240,000 - 360,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem. You will drive architectural standards, roadmaps, governance, and automation frameworks while ensuring alignment with security, compliance, and business objectives.

You will collaborate with cross-functional teams, provide technical guidance, and influence key architectural decisions across the organization, driving platform scalability and long-term

Qualifications

• 8+ years of hands-on experience with the ServiceNow platform in architecture or governance roles
• Proven track record designing and overseeing complex enterprise platform ecosystems in large environments
• Deep knowledge of CSDM, CMDB, Discovery, Service Mapping, data relationships and ownership patterns
• Experience defining architectural standards, managing technical debt and long-term platform evolution
• Understanding of AI-enabled digital services and GxP regulatory requirements in validated environments
• Fluent English and a relevant technical university degree

Responsibilities

• Define and maintain the target architecture, technology roadmap, design principles, and architectural standards for a complex enterprise platform landscape
• Act as the senior technical authority for solution design decisions, architectural governance, and exception management
• Establish best practices for service modeling, configuration management, data governance, and platform data relationships
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled digital services
• Drive governance for user-facing service experiences, self-service capabilities, knowledge solutions, and intelligent virtual assistance
• Ensure platform reliability, security, scalability, maintainability, and long-term sustainability while coaching engineering teams and stakeholders

Skills

ServiceNow

Architecture leadership

Security & compliance

AI-enabled services

Fluent English

Education

University degree in Computer Science / Information Systems / Engineering

Tools

ServiceNow

Job description

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem. You will drive architectural standards, roadmaps, governance, and automation frameworks while ensuring alignment with security, compliance, and business objectives.

You will collaborate with cross-functional teams, provide technical guidance, and influence key architectural decisions across the organization, driving platform scalability and long-term