Lead ServiceNow Architect for Enterprise Automation

Sii Poland; Kraków; On-site; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Centre of internal trainings

Profit sharing

Regular integration events and trips

Medical care

Comfortable offices

MySii app

Job summary

Sii Poland in Kraków is seeking an experienced architecture leader to define the future of a large-scale enterprise service platform ecosystem. You will drive architectural standards, roadmaps, governance, automation frameworks, and platform scalability with a focus on security and compliance.

You will collaborate with cross‑functional teams, provide technical guidance, and influence key architectural decisions across the organization to ensure a robust and future‑proof service landscape.

Qualifications

• Minimum 8 years of hands-on ServiceNow experience in architecture/governance roles.
• Experience designing complex platform ecosystems in large enterprises.
• Strong knowledge of CSDM, CMDB, Discovery, Service Mapping and data relationships.

Responsibilities

• Define target architecture, technology roadmap, design principles and standards for a complex enterprise platform landscape.
• Act as senior technical authority for solution design decisions and governance.
• Establish best practices for service modeling, data governance, and platform data relationships.
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled services.
• Drive governance for user-facing service experiences and self-service capabilities.
• Ensure platform reliability, security, scalability and long-term sustainability while coaching teams.

Skills

ServiceNow architecture

Platform governance

Workflow automation

Service modeling

Configuration management

Security

Release management

CMDB/Discovery

Education

Bachelor's degree in Computer Science

Engineering/Info Systems

Tools

CSDM

APIs

Job description

Sii Poland in Kraków is seeking an experienced architecture leader to define the future of a large-scale enterprise service platform ecosystem. You will drive architectural standards, roadmaps, governance, automation frameworks, and platform scalability with a focus on security and compliance.

You will collaborate with cross‑functional teams, provide technical guidance, and influence key architectural decisions across the organization to ensure a robust and future‑proof service landscape.