Senior ServiceNow Architect - Enterprise AI & Automation

Sii Poland; Łódź; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Job summary

Sii Poland is seeking an experienced ServiceNow Architect to shape the global platform architecture with a focus on security, governance, and regulatory compliance. You will lead cross-module design, define standards, and drive automation and AI-enabled solutions.

The role requires 5+ years in ServiceNow, relevant certifications, and fluent English and Polish. Hybrid work is available with Warsaw-based days and some remote work for others.

Qualifications

• Min. 5 years of experience in ServiceNow architecture/development/implementations.
• ServiceNow certifications (CSA, CAD, CIS, CMA; CTA preferred) and work in regulated environments.
• Experience designing secure integrations for high-compliance organizations.
• Very good command of English (B2).
• Polish fluency and hybrid-office availability in Poland.

Responsibilities

• Define and develop the ServiceNow architecture aligned with business strategy.
• Design scalable ITSM, CMDB, HRSD, IRM/GRC, CSM, and integrations.
• Establish architectural standards, patterns, and documentation; support delivery teams.
• Collaborate with Platform Owner, Product Owner and Enterprise Architect on governance and security.
• Build cohesive ITSM model and optimize processes via automation.

Skills

ServiceNow architecture

Security in integrations

Regulatory compliance

English (B2)

Polish language

Tools

CSA

CAD

CIS

CMA

CTA

Job description

Sii Poland is seeking an experienced ServiceNow Architect to shape the global platform architecture with a focus on security, governance, and regulatory compliance. You will lead cross-module design, define standards, and drive automation and AI-enabled solutions.

The role requires 5+ years in ServiceNow, relevant certifications, and fluent English and Polish. Hybrid work is available with Warsaw-based days and some remote work for others.