Enterprise ServiceNow Platform Architect Strategy & Governance

Sii Poland; Województwo pomorskie; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Profit sharing

Open management team

Medical care

Professional training

Job summary

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem in a regulated healthcare context. You will drive standards, roadmaps, governance, automation, and security while guiding cross-functional teams.

The role focuses on ServiceNow architecture, data governance, and platform modernization to support complex enterprise objectives and compliant operations.

Qualifications

• 8+ years hands-on experience with ServiceNow architecture, solution design or platform governance in large enterprises.
• Experience designing and overseeing complex enterprise platform ecosystems.
• Deep knowledge of CMDB, Service Mapping, Discovery, data relationships, and platform data ownership patterns.

Responsibilities

• Define and maintain target architecture, technology roadmap, design principles, and standards for a complex enterprise platform landscape.
• Act as senior technical authority for solution design decisions, governance, and exception management.
• Establish best practices for service modeling, configuration management, data governance, and platform data relationships.
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled digital services.
• Drive governance for user-facing service experiences, self-service capabilities, knowledge solutions, and intelligent virtual assistance.
• Ensure platform reliability, security, scalability, maintainability, and long-term sustainability while coaching teams and stakeholders.

Skills

ServiceNow

Architecture governance

Solution design

Platform integration

AI-enabled services

Education

University degree in Computer Science/Information Systems/Engineering

Tools

ServiceNow

Job description

Sii Poland is seeking an experienced architecture leader to define the future direction of a large-scale enterprise service platform ecosystem in a regulated healthcare context. You will drive standards, roadmaps, governance, automation, and security while guiding cross-functional teams.

The role focuses on ServiceNow architecture, data governance, and platform modernization to support complex enterprise objectives and compliant operations.