Senior ServiceNow Platform Architect - Enterprise AI

Sii Poland; Białystok; On-site; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland seeks an experienced architecture leader to define the future direction of a large-scale enterprise service platform within a highly regulated healthcare ecosystem. You will drive architectural standards, roadmaps, governance, and platform scalability while ensuring alignment with security and business objectives.

In this senior role, you will collaborate with cross-functional teams, coach engineering groups, and influence key decisions across the organization to enable reliable,

Qualifications

• Minimum 8 years of hands-on experience with the ServiceNow platform in architecture/solution design roles.
• Experience designing and overseeing complex platform ecosystems in large enterprises.
• Deep knowledge of CSDM, CMDB design, Discovery, Service Mapping, and data ownership patterns.

Responsibilities

• Define and maintain target architecture, technology roadmap, design principles, and standards for a complex enterprise platform landscape.
• Act as senior technical authority for solution design, governance, and exception management.
• Establish best practices for service modeling, configuration management, data governance, and platform data relationships.
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled digital services.
• Drive governance for user-facing service experiences, self-service capabilities, knowledge solutions, and intelligent virtual assistance.
• Ensure platform reliability, security, scalability, maintainability, and long-term sustainability while coaching engineering teams and stakeholders.

Skills

ServiceNow architecture

Integration strategies

Workflow automation

Service modeling

Configuration management

Security governance

Release management

Data governance

CMDB design

Discovery

Service Mapping

AI-enabled services

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Job description

Sii Poland seeks an experienced architecture leader to define the future direction of a large-scale enterprise service platform within a highly regulated healthcare ecosystem. You will drive architectural standards, roadmaps, governance, and platform scalability while ensuring alignment with security and business objectives.

In this senior role, you will collaborate with cross-functional teams, coach engineering groups, and influence key decisions across the organization to enable reliable,