Employee Central Team Lead - Hybrid HR Operations

Boehringer Ingelheim GmbH; Wrocław; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

Boehringer Ingelheim is seeking an Employee Central Team Manager to lead a 15-person team delivering Hire-to-Retire services for our Germany-based employees from Poland. You will drive process redesign, ensure seamless knowledge transfer, and maintain high service standards through effective stakeholder collaboration.

Fluency in English and German (C1) and a minimum of 6 years in a Hire-to-Retire shared services environment with leadership experience are required, along with a Master’s in

Qualifications

• Master’s degree in a relevant field with leadership experience.
• Minimum 6 years in Hire-to-Retire Shared Services with people management.
• Proven project management and process transition experience.

Responsibilities

• Lead transition activities from Germany to Poland for HR services.
• Redesign processes for efficiency in a remote setup.
• Ensure knowledge transfer, documentation, and professional service delivery.
• Manage a team of up to 15 people aligned with company values and leadership principles.
• Organize team setup for shifts, tasks, transfers, contracts, and salary changes using the Case Management System.
• Engage with stakeholders and handle escalations to ensure excellent customer experience.
• Contribute to projects and enforce service-quality targets.

Skills

English (C1)

German (C1)

People management

Project management

Education

Master’s Degree in Business Administration or Psychology

Tools

ServiceNow

SuccessFactors

OpenText

Job description

Boehringer Ingelheim is seeking an Employee Central Team Manager to lead a 15-person team delivering Hire-to-Retire services for our Germany-based employees from Poland. You will drive process redesign, ensure seamless knowledge transfer, and maintain high service standards through effective stakeholder collaboration.

Fluency in English and German (C1) and a minimum of 6 years in a Hire-to-Retire shared services environment with leadership experience are required, along with a Master’s in