Danish-Speaking On-Site Customer Support Specialist

Concentrix; Stargard; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Multicultural working environment

International experience

Job summary

Concentrix is seeking a Danish-speaking Customer Service Advisor for an on-site role at our Katowice office in Poland. You will assist Danish-speaking customers with product information, orders, deliveries, and returns, while resolving inquiries and complaints to ensure a positive experience.

The role emphasizes customer focus, strong communication, and the ability to work well in an international team. Private health insurance and a multicultural, professional environment are offered.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Problem solving

Customer focus

Independent work

Job description

Concentrix is seeking a Danish-speaking Customer Service Advisor for an on-site role at our Katowice office in Poland. You will assist Danish-speaking customers with product information, orders, deliveries, and returns, while resolving inquiries and complaints to ensure a positive experience.

The role emphasizes customer focus, strong communication, and the ability to work well in an international team. Private health insurance and a multicultural, professional environment are offered.