Danish-Speaking Customer Support Specialist (On-Site)

Concentrix; Żory; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work environment

Career development opportunities

Job summary

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries.

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and a professional multicultural environment with opportunities to develop your skills and gain international work experience.

Qualifications

• Fluent Danish, written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and in an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Job description

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries.

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and a professional multicultural environment with opportunities to develop your skills and gain international work experience.