Danish-Speaking Customer Support Advisor (On-Site, Katowice)

Concentrix; Jelenia Góra; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company exposure

Multicultural working environment

Skill development & international work

Job summary

Concentrix is seeking a Danish-speaking Customer Service Advisor to join our team in Katowice, Poland. You will support Danish-speaking customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries related to orders and products.

The role emphasizes strong communication, problem-solving, and a customer-focused approach in an international company environment. This is an on-site position with a competitive monthly salary and health benefits.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Able to work independently and in an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish (fluent)

Communication skills

Customer focus

Independence & teamwork

Problem solving

Job description

Concentrix is seeking a Danish-speaking Customer Service Advisor to join our team in Katowice, Poland. You will support Danish-speaking customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries related to orders and products.

The role emphasizes strong communication, problem-solving, and a customer-focused approach in an international company environment. This is an on-site position with a competitive monthly salary and health benefits.