Danish-Speaking Customer Support Advisor (On-site Katowice)

Concentrix; Luboń; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work environment

Multicultural team

Career development

Job summary

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to support customers with product information, orders and troubleshooting. This on-site role emphasizes accurate data handling and collaboration across departments.

You will join an international, multicultural team and benefit from a stable monthly salary and private health insurance. Previous CS experience is helpful but not required.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Communication skills

Problem-solving

Customer-focused

Independent worker

Team collaboration

Customer service experience

Job description

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to support customers with product information, orders and troubleshooting. This on-site role emphasizes accurate data handling and collaboration across departments.

You will join an international, multicultural team and benefit from a stable monthly salary and private health insurance. Previous CS experience is helpful but not required.