Danish-speaking Customer Service Specialist (On-Site)

Concentrix; Krotoszyn; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

On-site work at Katowice office

International work environment

Job summary

Concentrix is seeking Danish-speaking Customer Service Advisors for an on-site role at the Katowice office in Poland. You will support Danish-speaking customers, handling product information, orders, deliveries, and returns, with a focus on resolving inquiries and maintaining accurate records.

You will work in an international team, delivering professional, customer-focused service. Prior CS experience is advantageous but not required, and private health insurance is offered as part of the

Qualifications

• Fluent Danish written and spoken.
• Strong communication and problem-solving abilities.
• Customer-focused and professional approach.
• Ability to work independently and in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist with product inquiries and troubleshooting.
• Handle customer complaints and resolve issues.
• Maintain accurate customer data in internal systems.
• Collaborate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Strong communication

Problem-solving

Customer-focused

Independent worker

Teamwork

Job description

Concentrix is seeking Danish-speaking Customer Service Advisors for an on-site role at the Katowice office in Poland. You will support Danish-speaking customers, handling product information, orders, deliveries, and returns, with a focus on resolving inquiries and maintaining accurate records.

You will work in an international team, delivering professional, customer-focused service. Prior CS experience is advantageous but not required, and private health insurance is offered as part of the