Danish-Speaking Customer Service Advisor – On-Site

Concentrix; Nowy Sącz; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company

Multicultural environment

Skills development

Job summary

Concentrix in Katowice, Poland seeks a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish-speaking customers by answering questions about products, orders, and deliveries, and help resolve inquiries with a professional, courteous approach.

This on-site role offers a stable monthly salary and private health insurance, a multicultural work environment, and opportunities to develop language and problem-solving skills within an expanding global company.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Customer service

Problem solving

Job description

Concentrix in Katowice, Poland seeks a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish-speaking customers by answering questions about products, orders, and deliveries, and help resolve inquiries with a professional, courteous approach.

This on-site role offers a stable monthly salary and private health insurance, a multicultural work environment, and opportunities to develop language and problem-solving skills within an expanding global company.