Danish-Speaking Customer Support Advisor (On-site)

Concentrix; Bolesławiec; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Multicultural environment

International experience

Job summary

Concentrix is seeking a Danish-speaking Customer Service Advisor to join an international team in Katowice, Poland. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

The role requires fluent Danish, strong communication, and a customer-focused approach. It is an on-site position with private health insurance and opportunities to gain international experience.

Qualifications

• Fluent Danish, both written and spoken, is required.
• Strong communication and problem-solving skills are essential.
• Customer-focused and professional approach required.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish fluency

Strong communication

Problem solving

Customer focus

Independent work

Team-oriented

Job description

Concentrix is seeking a Danish-speaking Customer Service Advisor to join an international team in Katowice, Poland. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

The role requires fluent Danish, strong communication, and a customer-focused approach. It is an on-site position with private health insurance and opportunities to gain international experience.