Danish-Speaking Customer Support Specialist (Katowice)

Concentrix; Śrem; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Job summary

Concentrix is seeking Danish-speaking Customer Service Advisors for an on-site role in Katowice, Poland. You will support customers by answering questions about products, orders, deliveries, and returns, and assist with troubleshooting in an international, multicultural environment.

The position emphasizes strong communication and problem-solving, a customer-focused mindset, and ability to work independently within a global team. Private health insurance is offered.

Qualifications

• Fluent Danish language and good written communication.
• Strong problem-solving and customer-centric approach.
• Ability to work independently in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Problem solving

Customer focus

Teamwork

Job description

Concentrix is seeking Danish-speaking Customer Service Advisors for an on-site role in Katowice, Poland. You will support customers by answering questions about products, orders, deliveries, and returns, and assist with troubleshooting in an international, multicultural environment.

The position emphasizes strong communication and problem-solving, a customer-focused mindset, and ability to work independently within a global team. Private health insurance is offered.