Danish-Speaking Customer Support Advisor – On Site Katowice

Concentrix; Płońsk; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company environment

Multicultural work environment

Career development and international経験

Job summary

Concentrix in Katowice, Poland, seeks a Danish-speaking Customer Service Advisor to join our international team. You will answer questions, provide product information, and resolve inquiries related to orders and products.

The role requires fluent Danish and strong communication skills. It is an on-site position with private health insurance and opportunities to develop your skills and gain international experience.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication

Customer focus

Independent work

Customer service experience

Job description

Concentrix in Katowice, Poland, seeks a Danish-speaking Customer Service Advisor to join our international team. You will answer questions, provide product information, and resolve inquiries related to orders and products.

The role requires fluent Danish and strong communication skills. It is an on-site position with private health insurance and opportunities to develop your skills and gain international experience.