Danish-Speaking Customer Support Specialist

Concentrix; Ełk; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work experience

Job summary

Concentrix is seeking a Danish-speaking Customer Service Advisor to join our team in Katowice, Poland. This on-site role focuses on assisting Danish customers with product information, orders, deliveries, and returns, and requires a customer-focused, professional attitude.

You will collaborate with colleagues across departments to ensure a smooth customer experience. The position offers a monthly salary and private health insurance, with opportunities to develop international work experience in

Qualifications

• Fluent Danish language required for written and spoken communication.
• Strong communication and problem-solving abilities.
• Customer-focused, professional approach with the ability to work independently or in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Communication skills

Problem solving

Teamwork

Job description

Concentrix is seeking a Danish-speaking Customer Service Advisor to join our team in Katowice, Poland. This on-site role focuses on assisting Danish customers with product information, orders, deliveries, and returns, and requires a customer-focused, professional attitude.

You will collaborate with colleagues across departments to ensure a smooth customer experience. The position offers a monthly salary and private health insurance, with opportunities to develop international work experience in