Customer Training Specialist

Alstom; Katowice; Presencial; PLN 60 000 - 90 000; Tempo integral

Resumo da oferta

Alstom is seeking a Training Planner to design and deliver training programs for railway control devices and traffic management systems. You will organize training trips across Poland and Europe, prepare materials, and train clients on operation, maintenance, and support during station launches.

The role requires a higher engineering degree, experience in training delivery, Polish fluency, and English at C1 level. Frequent travel and collaboration with cross-functional teams are expected.

Qualificações

• Proven experience in designing and delivering training programs for different audiences.
• Understanding of railway traffic control is an advantage.
• Readiness for weekly training trips throughout Poland and Europe.
• Valid category B driving licence.

Responsabilidades

• Taking care of training models and updating them to requirements.
• Organizing training trips across the country.
• Correspondence with the Customer and coordinating with stakeholders.
• Participating in R&D meetings related to training and systems.
• Delivering training on railway control devices and traffic management systems (hardware and software) during launch phases.

Conhecimentos

Training design

Training delivery

Polish language proficiency

English proficiency (C1)

Willingness to travel

Change management mindset

Collaborative/ cross-functional work

Formação académica

Engineering degree or related field

Descrição da oferta de emprego

Req ID: 527443

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your planning expertise in a new cutting-edge field. Day-to-day, you’ll work closely with teams across the business, including transferring of srk systems’ knowledge to the client and preparation of materials and training classes at the client's location or online. You’ll also Continuous improvement based on Alstom needs.

We’ll look to you for:

• Taking care of training models, updating them to requirements
• Organizing your own training trips in the country
• Correspondence with Customer
• Participating in R&D meetings
• Training scope: railway control device, traffic management systems (hardware, software)
• Conducting training related to operation, maintenance and support for traffic dispatcher during the launch of station

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Higher education degree required; degree in engineering or related field highly recommended
• Proven experience in designing and delivering training programs for different audiences
• Experience and understanding of field of railway traffic control – an additional advantage
• Valid category B driving licence
• Readiness for weekly training trips throughout Poland and Europe, and occasionally other region of the world
• Fluency in Polish is a must, English – min. C1
• Flexibility and adaptability in a dynamic project environment
• Strong change management mindset and a proactive approach to continuous improvement.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.