Bilingual Dispute Analyst – French & English

Medtronic plc; Warszawa; On-site; PLN 78,000 - 116,000; Full time

Job summary

Medtronic is seeking a Dispute Analyst in Warsaw to support the standard disputes management process within the Disputes Lab France Team. You will handle pricing, invoicing and delivery disputes and prepare documents for settlement of orders.

The role requires English (B2) and French (B1), at least 1 year of relevant experience, and proficiency with MS Office. You will work under deadlines with strong attention to detail.

Qualifications

• English (B2) and French (B1) proficiency.
• Ability to work under time constraints.
• Minimum of 1 year of relevant experience in Customer Care Operations/Accounting/Cash Collection.
• Proficient with MS Office - Outlook, Excel.

Responsibilities

• Resolving disputes related to pricing, invoicing, and delivery; prepare documents for settlement of incorrectly priced orders and disputed invoices.
• Handling incoming emails; respond to questions promptly and forward queries to appropriate departments.
• Reviewing existing dispute resolution processes and recommending improvements while following company policies.
• Communicating regularly with national and regional contacts for information or process changes.

Skills

English (B2)

French (B1)

Tools

MS Office

Job description

Medtronic is seeking a Dispute Analyst in Warsaw to support the standard disputes management process within the Disputes Lab France Team. You will handle pricing, invoicing and delivery disputes and prepare documents for settlement of orders.

The role requires English (B2) and French (B1), at least 1 year of relevant experience, and proficiency with MS Office. You will work under deadlines with strong attention to detail.