French-Speaking Customer Service Specialist (Associate)

Medtronic plc; Województwo mazowieckie; On-site; PLN 102,000 - 154,000; Full time

Benefits offered by this job

Medtronic Incentive Plan (MIP)

Flexible benefits

Job summary

Medtronic plc in Warsaw, Poland, is seeking an Associate Customer Service Specialist fluent in French and English to support customers and sales teams. The role focuses on order entry, inquiries, and timely problem resolution to ensure smooth operations.

You will collaborate with multiple departments, support shipments, and contribute to customer satisfaction while developing knowledge of Medtronic products, processes, and policies.

Qualifications

• Fluent in French and English at least B2 level.
• Minimum 1 year of relevant customer service experience.
• Proficient in Microsoft Office, especially Outlook and Excel.
• Detail-oriented with strong analytical skills.
• Team player capable of working independently on moderate tasks.
• Willingness to suggest process improvements to increase efficiency.

Responsibilities

• Represent the company to external and internal stakeholders via email and phone.
• Enter orders, answer customer queries, and route to sales as needed.
• Track shipments and coordinate with transport to ensure timely deliveries.
• Handle customer credits and product returns; resolve disputes.
• Collaborate with other departments to support decision making.
• Regularly communicate process-related information to sales and internal teams.

Skills

French language

English language

Attention to detail

Analytical skills

Team player

Problem solving

Tools

Microsoft Office

Outlook

Excel

Job description

Medtronic plc in Warsaw, Poland, is seeking an Associate Customer Service Specialist fluent in French and English to support customers and sales teams. The role focuses on order entry, inquiries, and timely problem resolution to ensure smooth operations.

You will collaborate with multiple departments, support shipments, and contribute to customer satisfaction while developing knowledge of Medtronic products, processes, and policies.