Benefit Administrator

Jobtailor; Warszawa; On-site; PLN 70,000 - 100,000; Full time

Job summary

Jobtailor in Warszawa, Poland, is seeking an HR Benefits Administrator to support health, retirement, wellness, and global benefits programs across designated Northern and Southern European countries. You will administer benefits for joiners, leavers, and life events, and ensure compliance with programme rules.

The role requires fluent English (additional languages welcomed), 1–3 years in HR/benefits, and experience with HRIS or payroll systems.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
• Fluent English language skills (spoken and written).
• 1–3 years of experience in HR, benefits administration, payroll, or a related area.

Responsibilities

• Support the execution and administration of health, retirement, wellness, and global benefits programs across designated Northern and Southern European countries.
• Administer benefits for joiners, leavers, and life event changes.
• Liaise with benefits vendors, resolve administrative issues, facilitate claims processing, and manage escalations.
• Coordinate open enrollment, plan changes, and employee communications.
• Monitor vendor performance against SLAs and reconcile vendor invoices with employee records.

Skills

Attention to Detail

Organizational Skills

Problem-Solving

Collaboration

Confidentiality

Education

Bachelor’s degree in Human Resources, Business Administration, Finance, or related field

Tools

HRIS

Payroll Systems

Data Analysis

Job description

• Support the execution and administration of health, retirement, wellness, and global benefits programs across designated Northern and Southern European countries
• Administer benefits for joiners, leavers, and life event changes
• Ensure benefits administration complies with programme rules and regulatory requirements
• Maintain accurate records and process updates in HRIS, payroll, and benefits administration systems
• Coordinate open enrollment, plan changes, and employee communications
• Support benefits harmonization, system upgrades, and process improvement initiatives
• Liaise with benefits vendors, resolve administrative issues, facilitate claims processing, and manage escalations
• Monitor vendor performance against SLAs and reconcile vendor invoices with employee records
• Provide front-line employee support through email, phone, and chat
• Develop communication materials and FAQs and support employee education initiatives
• Conduct audits, maintain data integrity, collect census and membership data, and assist with compliance documentation
• Generate benefits reports and support data analysis for harmonization and renewal projects
• Coordinate with Finance and Payroll on deductions and billing reconciliation
• Manage sickness absence, disability, and death-in-service processes as the central point of contact
• Design and implement a centralized process for sickness, disability, and death-in-service management
• Collaborate with HRBPs, Payroll, and external providers on protocols, escalation paths, and communication standards
• Support employees and families during sensitive situations while maintaining confidentiality and data protection standards

Requirements

• Fluent English language skills (spoken and written)
• Second language would be a plus (Italian, German, Swedish, Norwegian, Dutch preferred)
• 1–3 years of experience in HR, benefits administration, payroll, or a related area
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred
• Basic understanding of employee benefits programs and HR operations
• Experience working with HRIS, payroll, or benefits administration systems is an advantage
• Strong attention to detail and ability to manage confidential information
• Good organizational and problem-solving skills
• Ability to work collaboratively in an international and cross-functional environment
• All candidates must be eligible to work in the EU area

Core Competencies

Demonstrates expertise in benefits administration, including compliance with regulatory requirements and effective communication with employees. Proficient in HRIS and payroll systems, with strong organizational skills and attention to detail in managing sensitive information.

Highest-signal resume keywords

• Benefits Administration
• HRIS Experience
• Regulatory Compliance
• Employee Communication
• Data Analysis

ATS Optimization Keywords

Hard Skills

• Benefits Administration
• HRIS
• Payroll Systems
• Data Analysis
• Employee Benefits Programs
• Auditing
• Process Improvement
• Vendor Management
• Billing Reconciliation
• Sickness Absence Management

Soft Skills

• Attention to Detail
• Organizational Skills
• Problem-Solving Skills
• Collaboration
• Confidentiality

Industry Keywords

• Human Resources
• Employee Benefits
• Compliance Documentation
• Open Enrollment
• International Environment
• Cross-Functional Collaboration
• Employee Support
• Data Integrity
• Vendor Performance Monitoring
• Confidential Information Management