HR Services Administrator, 2nd Shift

Jobtailor; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

Jobtailor in Kraków, Poland seeks an HR data analyst to manage sensitive People data and support large organizational changes. You will optimize processes, analyze HR transactions, and act as a primary contact for workforce administration across multiple regions, ensuring SLAs are met.

The role emphasizes data accuracy, cross-functional collaboration, and independent teamwork within an international matrix organization.

Qualifications

• Ability to speak fluent English (at least C1)
• Experience in tracking cases for documentation and work allocation purposes
• Analytical capability to identify issues, interpret data and provide insight
• Excellent communication skills
• Ability to operate in an international, matrix organization
• Consumer-oriented attitude
• Ability to work independently and as a team member

Responsibilities

• Enter, maintain, process, audit, and report sensitive People and organizational data
• Support tasks associated with large organizational changes
• Maximize technology capabilities to reduce manual processes
• Serve as a resource for process-improvement tasks and special projects
• Analyze and process transactions in the HR System
• Serve as the primary recipient of organization-wide workforce administration processes
• Act as a point of contact for employee lifecycle processes, mainly for US employees and also for employees in the UK, Italy, Germany, and Japan
• Provide quality support consistent with Service Level Agreements (SLAs)
• Coordinate cases with team members to complete requests within required service levels
• Track cases for documentation and work allocation using the case management system
• Conduct audits of HR system data and analyze audit data to identify issues

Job description

• Enter, maintain, process, audit, and report sensitive People and organizational data
• Support tasks associated with large organizational changes
• Maximize technology capabilities to reduce manual processes
• Serve as a resource for process-improvement tasks and special projects
• Analyze and process transactions in the HR System
• Serve as the primary recipient of organization-wide workforce administration processes
• Act as a point of contact for employee lifecycle processes, mainly for US employees and also for employees in the UK, Italy, Germany, and Japan
• Provide quality support consistent with Service Level Agreements (SLAs)
• Coordinate cases with team members to complete requests within required service levels
• Track cases for documentation and work allocation using the case management system
• Conduct audits of HR system data and analyze audit data to identify issues

Requirements

• Ability to speak fluent English (at least C1)
• Experience in tracking cases for documentation and work allocation purposes
• Analytical capability to identify issues, interpret data and provide insight
• Excellent communication skills
• Ability to operate in an international, matrix organization
• Consumer-oriented attitude
• Ability to work independently and as a team member

Core Competencies

Demonstrates expertise in managing and analyzing sensitive People and organizational data while ensuring compliance with Service Level Agreements (SLAs). Proficient in case management and process improvement within an international workforce administration context.

Highest-signal resume keywords

• Fluent English (C1)
• HR System Data Analysis
• Case Management System Tracking
• Process Improvement
• Communication Skills

Hard Skills

• Data Processing
• Data Auditing
• Transaction Analysis
• Workforce Administration
• Documentation Tracking

Soft Skills

• Analytical Capability
• Consumer-Oriented Attitude
• Team Collaboration
• Independent Work

Industry Keywords

• Organizational Change
• Service Level Agreements (SLAs)
• Employee Lifecycle Processes
• International Organization