Evening Customer Support Specialist | Fluent English

Hurak Technologies; Lahore; Presencial; PKR 420.000 - 660.000; Jornada completa

Descripción de la vacante

Hurak Technologies in Lahore invites applications for a Customer Support Representative to join on-site. You will handle queries, manage class bookings, certifications, and ensure end-to-end customer satisfaction with ownership of each interaction.

We value clear communication in English, a proactive service mindset, and the ability to resolve issues while maintaining a positive customer experience. Freshers welcome with relevant skills and dedication.

Formación

• Bachelor's degree or relevant work experience.
• Proficiency in English, written and spoken.
• 1 year of experience or fresher applicants welcome.

Responsabilidades

• Handle queries, requests and complaints tactfully.
• Manage class bookings, exams, and certifications.
• Follow standard processes to provide solutions.
• Deliver customer service with end-to-end ownership.
• Improve customer engagement and experience.
• Overcome objections and handle pushback.

Conocimientos

English proficiency

Customer service

Educación

Bachelor's degree

Descripción del empleo

Hurak Technologies in Lahore invites applications for a Customer Support Representative to join on-site. You will handle queries, manage class bookings, certifications, and ensure end-to-end customer satisfaction with ownership of each interaction.

We value clear communication in English, a proactive service mindset, and the ability to resolve issues while maintaining a positive customer experience. Freshers welcome with relevant skills and dedication.