Customer Support & Administrative Assistant (Morning Shift)

Frontline Atlas LLC; Lahore; On-site; PKR 446,000 - 804,000; Full time

Benefits offered by this job

Training and ongoing support

Friendly and collaborative work env

Opportunity to work with international

Professional growth and skill dev

Performance-based growth opportunities

Long-term career opportunities

Fresh graduates encouraged to apply

Job summary

Frontline Atlas LLC in Township, Lahore, is seeking a Customer Support & Administrative Assistant for a morning shift. This full-time role offers training and a collaborative environment to grow with the company.

You will handle customer inquiries via email and chat, provide after-hours support for international clients, and perform basic administrative duties to keep daily operations running smoothly.

Qualifications

• Strong written and verbal English communication skills.
• Customer support experience is preferred.
• Experience with international clients is a plus.
• Basic computer proficiency and familiarity with Google Workspace or Microsoft Office.
• Good organizational skills and attention to detail.
• Ability to multitask and manage responsibilities independently.
• Reliable, punctual, and willing to learn.
• Strong problem-solving skills and a professional attitude.

Responsibilities

• Respond to customer inquiries through email, chat, and other platforms.
• Provide after-hours support to international clients.
• Handle basic administrative and data entry tasks.
• Monitor customer requests and elevate urgent matters when necessary.
• Maintain accurate records and update internal systems.
• Coordinate with team members to ensure timely resolution of concerns.
• Assist with scheduling, reporting, and other routine tasks.
• Follow company procedures and maintain professional communication.

Skills

Customer support

English communication

Attention to detail

Multitasking

Reliability

Problem solving

Independence

Tools

Google Workspace

Microsoft Office

Job description

We're Hiring! Customer Support & Administrative Assistant (Morning Shift)

Company: Frontline Atlas LLC

Location: Township, Lahore (On-site)

Shift: Morning Shift

Job Type: Full-Time

About the Role

Frontline Atlas LLC is looking for a motivated and responsible individual to join our team as a Customer Support & Administrative Assistant.

The role involves handling after-hours customer support for international clients, assisting with basic administrative tasks, and ensuring smooth day-to-day operations.

Training, guidance, and ongoing assistance will be provided, so you don't need to be an expert to get started!

Key Responsibilities

• Respond to customer inquiries through email, chat, and other communication platforms.
• Provide after-hours support to international clients.
• Handle basic administrative and data entry tasks.
• Monitor customer requests and elevate urgent matters when necessary.
• Maintain accurate records and update internal systems.
• Coordinate with team members to ensure timely resolution of customer concerns.
• Assist with scheduling, reporting, and other routine operational tasks.
• Follow company procedures and maintain professional communication.

Requirements

• Strong written and verbal English communication skills.
• Previous customer support experience is preferred.
• Experience working with international clients is a plus.
• Basic computer proficiency and familiarity with Google Workspace or Microsoft Office.
• Good organizational skills and attention to detail.
• Ability to multitask and manage responsibilities independently.
• Reliable, punctual, and willing to learn.
• Strong problem-solving skills and a professional attitude.

What We Offer

Training and ongoing support

Friendly and collaborative work environment

Opportunity to work with international clients

Professional growth and skill development

Performance-based growth opportunities

Long-term career opportunities

Fresh graduates with excellent communication skills are also encouraged to apply.