Without experience/Customer Support/Non-Voice Role

Caldwell Communications; Valenzuela; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Career growth opportunities for top 2

Job summary

Caldwell Communications is seeking candidates for a customer service role. Onsite work in the Philippines with opportunities for growth and work-life balance.

Open to college graduates with no experience, or high school/senior high graduates with BPO experience. Strong English communication is preferred, and BPO experience is a plus but not required.

Qualifications

• Open to High School and Senior High School Graduates with BPO experience.
• College graduates with no experience are welcome.

Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.

Skills

English communication

BPO experience

Education

College completed

High school graduate

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary


• 13th Month Pay


• HMO with 3 free Beneficiaries on Day One


• 20% ND Maternity/Paternity Leave


• Opportunity for rapid career growth for Top Performers


• Retirement/Life Insurance for Qualified Staff


• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients


• Checks mail, fax, and internet mail to provide customer assistance


• Communicates with customers on the phone or using written correspondence to take care of concerns


• Answer participant uestions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

Open To Candidates Who Completed College No Experience Reuired

• Open to High School and Senior High School Graduates with BPO experience


• Excellent to above-average English communication skills


• BPO experience is a plus but not necessary


• Can do onsite work


• Within 25km to 35 km


• BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!