No BPO Experience Required | Customer Service Representative- Apply Now

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a friendly Customer Service Representative to join our on-site call center team. You will handle inbound calls, explain services clearly, and resolve issues to leave customers satisfied by the end of each conversation.

You will support customers in updating accounts, documenting interactions, and maintaining accurate records. Training is provided, and a positive, supportive team environment is emphasized.

Qualifications

• On-site availability.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Explain products and services in simple terms to customers.
• Troubleshoot issues and resolve problems on the spot.
• Assist customers in updating accounts or making service changes.
• Maintain clear, thorough records after each call.

Skills

Communication

Customer service

Problem solving

Record keeping

Education

High school diploma or equivalent

Job description

No BPO Experience Required | Customer Service Representative

Job Description

We're looking for friendly, caring people to join our call center team—folks who truly enjoy helping others and making sure every caller feels valued.

In this role, you’ll handle incoming calls, break down our products in simple terms, troubleshoot problems, and do your best to leave every customer happy by the end of the conversation.

A Typical Day on the Job Includes

• Picking up calls with a positive, cheerful tone
• Sharing clear, honest details about our services
• Fixing issues quickly and with as little runaround as possible
• Helping customers update their accounts or make changes to their service
• Keeping clear, thorough records after each call

Qualifications

• Willing to work on site
• Education: At least high school or senior high school graduate
• Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment