With Or Without Exp - Call Center Representative - Telco Account

Orbit Human Resource Services, Inc.; Metro Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Incentives

13th Month Pay

HMO coverage

Government benefits

Job summary

Orbit Human Resource Services, Inc. is hiring Customer Service Representatives to join our Telecommunications Account.

Whether you're a fresh graduate, a first-time job seeker, or someone seeking a stable career path, this is your chance to join a company that values growth, teamwork, and performance. You will handle inbound calls to assist customers with telecom products, billing, services, and technical concerns, deliver accurate information, manage complaints, and maintain documentation in

Qualifications

• Strong oral and written English communication skills.
• Familiarity with issuing clear information and solutions.
• Ability to work in a fast-paced customer service environment.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English communication

Customer service

Education

High School Graduate

College undergraduate welcome

Job description

Job Description:

We're hiring Customer Service Representatives to join our Telecommunications Account. Whether you're a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You'll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate - New Curriculum)
• College undergraduates and fresh graduates are welcome
• Must be at least 18 years old
• Strong oral and written English communication skills
• Willing to work onsite and on a shifting schedule (including holidays and weekends)
• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary
• Competitive monthly salary
• Performance-based incentives and bonuses
• 13th Month Pay
• HMO coverage upon regularization
• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)
• Career growth opportunities through training and promotions
• Supportive and inclusive workplace environment