Non-Voice Account - Telco - Fixed Weekends Off

Recruitify_HR; Quezon City; Presencial; PHP 223.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Competitive salary

Bonuses

13th month pay

HMO coverage

SSS

Pag-IBIG

PhilHealth

Career growth

Descripción de la vacante

Recruitify_HR is hiring Customer Service Representatives in Metro Manila for a Telecommunications account. Fresh graduates and new job seekers are welcome. You will handle inbound calls, provide solutions, and ensure courteous, professional service while maintaining thorough documentation.

The role requires 18+ years old, strong English communication, and willingness to work onsite on shifting schedules, including holidays and weekends. Training is provided with full salary.

Formación

• Strong oral and written English communication skills.

Responsabilidades

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Conocimientos

English communication

Educación

High School Graduate

College undergraduates

Descripción del empleo

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns


• Deliver accurate information and offer effective solutions


• Provide professional, courteous, and efficient customer service


• Manage customer complaints and work toward quick resolution


• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)


• College undergraduates and fresh graduates are welcome


• Must be at least 18 years old


• Strong oral and written English communication skills


• Willing to work onsite and on a shifting schedule (including holidays and weekends)


• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary


• Competitive monthly salary


• Performance-based incentives and bonuses


• 13th Month Pay


• HMO coverage upon regularization


• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)


• Career growth opportunities through training and promotions


• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!