Pure Non-Voice Account - Telco - Fixed Weekends Off

Recruitify_HR; Quezon City; On-site; PHP 246,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Performance bonuses

13th Month Pay

HMO coverage

SSS/Pag-IBIG/PhilHealth

Career growth

Inclusive workplace

Job summary

Recruitify_HR is hiring Customer Service Representatives to join our Telecommunications Account in Metro Manila. Fresh graduates and first-time job seekers are welcome, with a path to a stable career built on growth, teamwork, and performance.

You will handle inbound calls, provide accurate information, and resolve issues with courtesy and efficiency. Training is paid and you will receive a full salary during onboarding, with opportunities for bonuses and career advancement.

Qualifications

• Strong oral and written English communication skills.
• Willing to work onsite and on shifting schedule (including holidays and weekends).
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English communication

Education

High School Graduate or SHS graduate

College undergraduate

Job description

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns


• Deliver accurate information and offer effective solutions


• Provide professional, courteous, and efficient customer service


• Manage customer complaints and work toward quick resolution


• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)


• College undergraduates and fresh graduates are welcome


• Must be at least 18 years old


• Strong oral and written English communication skills


• Willing to work onsite and on a shifting schedule (including holidays and weekends)


• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary


• Competitive monthly salary


• Performance-based incentives and bonuses


• 13th Month Pay


• HMO coverage upon regularization


• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)


• Career growth opportunities through training and promotions


• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!