Non-Voice Account - Telco Account Associate

Recruitify_HR; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Bonuses

13th Month Pay

HMO upon regularization

Government-mandated benefits

Job summary

Recruitify_HR is seeking Customer Service Representatives for a Telecommunications Account in Metro Manila. Fresh graduates are welcomed; onsite work and shifting schedules, including holidays and weekends, are required. Join a team that values growth, teamwork, and performance.

You will handle inbound calls, provide accurate information, resolve issues, and maintain thorough records of each interaction in the system, contributing to a supportive workplace environment.

Qualifications

• High School graduate (Old Curriculum) or SHS graduate (New Curriculum).
• College undergraduates and fresh graduates are welcome.
• Must be at least 18 years old.
• Strong oral and written English communication skills.
• Willing to work onsite and on a shifting schedule including holidays and weekends.
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English communication

Customer service

Telephone handling

Education

High School Diploma

College undergraduates welcome

Job description

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate - New Curriculum)
• College undergraduates and fresh graduates are welcomeMust be at least 18 years old
• Strong oral and written English communication skills
• Willing to work onsite and on a shifting schedule (including holidays and weekends)
• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary
• Competitive monthly salary
• Performance-based incentives and bonuses
• 13th Month Pay
• HMO coverage upon regularization
• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)
• Career growth opportunities through training and promotions
• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!