Chat Support - Telco - Beginner's friendly - Weekends Off

Recruitify_HR; Valenzuela; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

13th month pay

HMO coverage upon regularization

SSS PAG-IBIG PhilHealth

Job summary

Recruitify_HR in the Philippines is hiring Customer Service Representatives to join our Telecommunications Account. Fresh graduates and job seekers are welcome to apply for a stable career path with growth opportunities.

You will handle inbound calls about telecom products, billing, and technical concerns, maintain documentation, and provide courteous service while working on shifting schedules onsite in Metro Manila.

Qualifications

• Must be 18 years old or older.
• Strong oral and written English communication skills.
• Willing to work onsite and on a shifting schedule (including holidays and weekends).
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system

Skills

English communication

Customer service

Education

High School Graduate (Old Curriculum or SHS New Curriculum)

College undergraduates welcome

Job description

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns


• Deliver accurate information and offer effective solutions


• Provide professional, courteous, and efficient customer service


• Manage customer complaints and work toward quick resolution


• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)


• College undergraduates and fresh graduates are welcome


• Must be at least 18 years old


• Strong oral and written English communication skills


• Willing to work onsite and on a shifting schedule (including holidays and weekends)


• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary


• Competitive monthly salary


• Performance-based incentives and bonuses


• 13th Month Pay


• HMO coverage upon regularization


• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)


• Career growth opportunities through training and promotions


• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!