Telco Account (Voice/Non-Voice) Chat Support - Fixed Weekends Off

Recruitify_HR; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Incentives & bonuses

13th Month Pay

HMO upon regularization

SSS PAG-IBIG PhilHealth

Career growth

Inclusive workplace

Job summary

Recruitify_HR in the Philippines is hiring Customer Service Representatives to join our Telecommunications Account. Fresh graduates and job seekers are welcome to start a stable career in a company that values growth, teamwork, and performance.

You will handle inbound calls, provide accurate information, resolve issues, and document interactions. This onsite role requires strong English communication and a willingness to work rotating shifts including weekends.

Qualifications

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum).
• College undergraduates and fresh graduates are welcome.
• Must be at least 18 years old.
• Strong oral and written English communication skills.
• Willing to work onsite and on a shifting schedule (including holidays and weekends).
• Must currently reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English proficiency

Communication

Job description

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns


• Deliver accurate information and offer effective solutions


• Provide professional, courteous, and efficient customer service


• Manage customer complaints and work toward quick resolution


• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)


• College undergraduates and fresh graduates are welcome


• Must be at least 18 years old


• Strong oral and written English communication skills


• Willing to work onsite and on a shifting schedule (including holidays and weekends)


• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary


• Competitive monthly salary


• Performance-based incentives and bonuses


• 13th Month Pay


• HMO coverage upon regularization


• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)


• Career growth opportunities through training and promotions


• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!