With or without exp - Call Center Representative - Telco Account

Orbit Human Resource Services, Inc.; Manila; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Bonuses

13th Month Pay

HMO coverage

SSS / PAG-IBIG / PhilHealth

Career growth opportunities

Inclusive workplace

Job summary

Orbit Human Resource Services, Inc. is recruiting Customer Service Representatives for our Telecommunications Account in Metro Manila. Fresh graduates and first-time job seekers are encouraged to apply.

You will handle inbound calls, assist with billing and technical concerns, and provide courteous, professional service while documenting each interaction. We offer paid training with full salary, a competitive monthly compensation, performance-based incentives and bonuses, 13th month pay, and

Qualifications

• Must have strong oral and written English communication skills.
• Must be at least 18 years old.
• Candidates residing in Metro Manila are preferred.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

Strong English

Education

High School graduate

College undergraduates welcome

Job description

We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.

What You’ll Do

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns
• Deliver accurate information and offer effective solutions
• Provide professional, courteous, and efficient customer service
• Manage customer complaints and work toward quick resolution
• Maintain proper documentation of each interaction in the system

Who Can Apply

• High School Graduate (Old Curriculum or SHS Graduate – New Curriculum)
• College undergraduates and fresh graduates are welcome
• Must be at least 18 years old
• Strong oral and written English communication skills
• Willing to work onsite and on a shifting schedule (including holidays and weekends)
• Must currently reside in Metro Manila

What We Offer

• Paid training with full salary
• Competitive monthly salary
• Performance-based incentives and bonuses
• 13th Month Pay
• HMO coverage upon regularization
• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)
• Career growth opportunities through training and promotions
• Supportive and inclusive workplace environment

We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!