Telco Account Representative

Telesys BPO; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job Training

Job summary

A customer-focused BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position. In this role, you will be the first point of contact for customers, handling inquiries and delivering top-tier service. Strong communication skills and the ability to work in a fast-paced environment are essential. This full-time position offers a competitive salary, performance bonuses, and opportunities for career development, making it an excellent opportunity for aspiring professionals.

Qualifications

• High School graduate, college level or degree is an advantage.
• Strong written and verbal communication skills.
• Amenable to work shifting schedules, including nights, weekends, and holidays.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus with training provided.
• Able to work shifting schedules, including nights, weekends and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Fast-paced environment

Customer service

Willing to shift work

Education

High School graduate (college level or degree is an advantage)

College level / degree advantage

Job description

Job Description

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Position: Call Center Agent/ Telco Account Representative

Job Type: Full-Time

Location: Within Metro Manila

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Company Equipment, Open Workspace

Professional Development

Job Training

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers

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