Virtual Patient Care & Scheduling Specialist

Go Lean Health; Davao City; Remote; PHP 433,000 - 562,000; Part time

Job summary

Go Lean Health is seeking a Patient Care Communications Specialist to be the friendly voice of the clinic. You will handle calls, texts, emails, and scheduling while ensuring a calm, professional patient experience. The role emphasizes empathy, organization, and privacy.

The position supports a chiropractic clinic with high call volume and requires Mac OS device access and reliable internet. Saturdays may be needed, with a flexible schedule and 30–35 hours per week.

Qualifications

• Experience as Virtual Medical Assistant or similar healthcare support role.
• Ability to handle high call volume in a fast-paced clinic.
• High privacy awareness and HIPAA compliance.

Responsibilities

• Answer high-volume inbound patient calls professionally.
• Respond to texts, voicemails, emails, and faxes promptly.
• Schedule, confirm, cancel, and reschedule appointments in MacPractice.

Skills

Spoken English

Written communication

Healthcare support

High call volume

Mac OS device

Reliable internet

Flexible schedule

Tools

MacPractice

Weave

Solutionreach

Podium

Job description

Go Lean Health is seeking a Patient Care Communications Specialist to be the friendly voice of the clinic. You will handle calls, texts, emails, and scheduling while ensuring a calm, professional patient experience. The role emphasizes empathy, organization, and privacy.

The position supports a chiropractic clinic with high call volume and requires Mac OS device access and reliable internet. Saturdays may be needed, with a flexible schedule and 30–35 hours per week.