Vietnamese Bilingual CSR- Premium Pay + Language Allowance

Gratitude Philippines; Manila; Hybrid; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Premium language allowance

Paid training from Day 1

HMO coverage

Bonuses

Job summary

Iquor is hiring Vietnamese Bilingual Customer Service Representatives in the Philippines with hybrid/onsite options. No BPO experience required; paid training from Day 1. You will handle Vietnamese customer inquiries via phone, chat, and email, using fluent Vietnamese and English.

Enjoy premium pay plus Vietnamese language allowance, with incentives and career growth opportunities in a dynamic BPO setting.

Qualifications

• Native / Fluent in Vietnamese — spoken and written (Required)
• Good English communication skills
• No BPO experience needed — Fresh graduates welcome to apply
• Collections / O2C knowledge is a plus
• Open to Filipino and Foreign nationals with valid TRV / Work Visa / ACR
• Willing to work hybrid / onsite on a shifting schedule
• Can start ASAP

Responsibilities

• Provide support to Vietnamese customers via phone, chat, and email
• Communicate fluently in Vietnamese and English
• Assist with billing inquiries, service requests, and account concerns
• Deliver excellent customer experience and issue resolution
• Accurately document customer interactions
• Meet quality, productivity, and CSAT targets

Skills

Vietnamese language

English communication

Fresh graduates welcome

Customer service

Job description

Vietnamese Bilingual Customer Service Representative | No Experience Needed | Premium Pay + Language Allowance

*Company: Iquor

*Location: Philippines - Hybrid / Onsite Options Available

*Industry: BPO - Vietnamese Bilingual Account

*Work Setup: Hybrid / Onsite | Shifting Schedule | Full-time

*Vacancies: Multiple - Urgent Hiring

*Job Overview:

Premium Pay for Vietnamese Speakers! Earn a competitive salary + Vietnamese Language Allowance. We are hiring Vietnamese Bilingual Customer Service Representatives for a premium account. No BPO experience required - paid training from Day 1!

*Responsibilities:

• Provide support to Vietnamese customers via phone, chat, and email
• Communicate fluently in Vietnamese and English
• Assist with billing inquiries, service requests, and account concerns
• Deliver excellent customer experience and issue resolution
• Accurately document customer interactions
• Meet quality, productivity, and CSAT targets

*Qualifications:

• Native / Fluent in Vietnamese - Spoken and Written (Required)
• Good English communication skills
• No BPO experience needed - Fresh graduates welcome to apply
• Collections / O2C knowledge is a plus
• Open to Filipino and Foreign nationals with valid TRV / Work Visa / ACR
• Willing to work hybrid / onsite on a shifting schedule
• Can start ASAP

*Benefits & Perks:

• Competitive salary package + Premium Vietnamese language allowance
• Performance incentives and monthly bonuses
• Paid training from Day 1
• HMO coverage + Government-mandated benefits
• Career growth and fast promotion opportunities
• Supportive work culture and stable premium account