Customer Service Representative | Vietnamese Speaker | No Exp Needed

ESOL IT SERVICES INC.; Quezon City; Hybrid; PHP 279,000 - 379,000; Full time

Job summary

ESOL IT SERVICES INC. is seeking a Customer Service Representative who speaks Vietnamese to join our team. The role offers both WFH and onsite options with immediate hiring for qualified applicants.

The ideal candidate will be fluent in Vietnamese, possess strong English communication skills, and deliver excellent customer service in a multicultural environment. Fresh graduates and career shifters are encouraged to apply and can start ASAP.

Qualifications

• Fluent in Vietnamese (verbal and written).
• Strong English communication skills.
• Excellent verbal and written communication abilities.
• Proven customer service and interpersonal skills.
• Willing to work in a professional and multicultural environment.

Responsibilities

• Assist customers with inquiries, concerns, and requests through appropriate channels.
• Provide accurate and timely information while maintaining high service standards.
• Handle customer concerns professionally and efficiently.
• Communicate clearly with Vietnamese-speaking customers.

Skills

Vietnamese language

English communication

Customer service

Interpersonal skills

Fresh graduates welcome

Job description

Customer Service Representative – Vietnamese Speaker

We are Hiring Fluent Vietnamese Speakers!

Are you fluent in Vietnamese and looking for an exciting opportunity to grow your career?

Join our growing team as a Customer Service Representative – Vietnamese Speaker! Applicants with or without relevant experience are welcome to apply. Fresh graduates and career shifters are encouraged to join.

Job Details

Position: Customer Service Representative – Vietnamese Speaker
Work Setup: WFH / Onsite
Location: SM Fairview, Quezon City
Employment Type: Full-time
Start Date: ASAP

Qualifications

• Fluent in Vietnamese, both verbal and written

• Good English communication skills

• Excellent verbal and written communication skills

• Strong customer service and interpersonal skills

• Willing to work in a professional and multicultural environment

• Applicants with or without relevant work experience are welcome

• Fresh graduates and career shifters are encouraged to apply

• Can start ASAP

Job Responsibilities

• Assist customers with their inquiries, concerns, and requests through appropriate communication channels

• Provide accurate and timely information while maintaining excellent customer service

• Handle customer concerns professionally and efficiently

• Communicate clearly with Vietnamese-speaking customers

• Document customer interactions and update relevant records when needed

• Coordinate with internal teams to resolve customer concerns

• Follow company policies, procedures, and service standards

Why Join Us?

• Open to fresh graduates and career shifters

• With or without relevant experience

• Opportunity to work in a multicultural environment

• Career growth and development opportunities

• Immediate hiring for qualified applicants