Vietnamese Bilingual CSR — Hybrid, Premium Pay & Language Allowance

Gratitude Philippines; Manila; Hybride; PHP 290 000 - 424 000; Plein temps

Avantages offerts par ce poste

Premium language allowance

Paid training from Day 1

HMO coverage

Bonuses

Résumé du poste

Iquor is hiring Vietnamese Bilingual Customer Service Representatives in the Philippines with hybrid/onsite options. No BPO experience required; paid training from Day 1. You will handle Vietnamese customer inquiries via phone, chat, and email, using fluent Vietnamese and English.

Enjoy premium pay plus Vietnamese language allowance, with incentives and career growth opportunities in a dynamic BPO setting.

Qualifications

• Native / Fluent in Vietnamese — spoken and written (Required)
• Good English communication skills
• No BPO experience needed — Fresh graduates welcome to apply
• Collections / O2C knowledge is a plus
• Open to Filipino and Foreign nationals with valid TRV / Work Visa / ACR
• Willing to work hybrid / onsite on a shifting schedule
• Can start ASAP

Responsabilités

• Provide support to Vietnamese customers via phone, chat, and email
• Communicate fluently in Vietnamese and English
• Assist with billing inquiries, service requests, and account concerns
• Deliver excellent customer experience and issue resolution
• Accurately document customer interactions
• Meet quality, productivity, and CSAT targets

Connaissances

Vietnamese language

English communication

Fresh graduates welcome

Customer service

Description du poste

Iquor is hiring Vietnamese Bilingual Customer Service Representatives in the Philippines with hybrid/onsite options. No BPO experience required; paid training from Day 1. You will handle Vietnamese customer inquiries via phone, chat, and email, using fluent Vietnamese and English.

Enjoy premium pay plus Vietnamese language allowance, with incentives and career growth opportunities in a dynamic BPO setting.