US Sr Benefits Analyst | Hybrid | Makati

Cloudstaff Philippines Inc.; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO Coverage on Day 16

Mid-Year Parties & Prizes

Company PC/Laptop provided

Fiber Internet connection

Free Coffee, Meals & Beer Fridays

VIP lounge & game rooms

Job summary

Cloudstaff Philippines Inc. is seeking a US Senior Benefits Analyst to lead benefits operations in a hybrid role, based in Makati. The role covers payroll-related benefit deductions, ACA compliance, enrollment platforms, and data integrity across vendor integrations.

You will mentor benefit analysts, configure PrismHR modules, coordinate annual renewals, and deliver custom reports for management and clients while ensuring accurate payroll processing.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5-7 years of HR experience with recruitment, compliance and employee relations.
• Strong knowledge of payroll, benefits administration, and ACA reporting.
• Experience with HRIS systems (e.g., PrismHR) and data accuracy.
• Excellent communication and leadership skills.

Responsibilities

• Oversee recruitment, compliance, employee relations, and HR programme implementation.
• Mentor junior benefit analysts and coordinate training.
• Manage benefits data, enrollment platforms, and vendor integrations.
• Prepare custom reports for management, vendors, and clients.
• Support annual benefits renewal and system configuration.

Skills

Benefits Management

Payroll Audits

Data Integration

PrismHR

Reporting & Analytics

Leadership

Employee Relations

Education

Bachelor's in HR/Business

PHRi/SHRM-CP/CIPD (preferred)

Tools

BambooHR

Workday

Zoho People

Job description

US Sr Benefits Analyst | Hybrid | Makati Apply

Night Shift

5-10 Years

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Are you an experienced HR professional with a comprehensive understanding of human resources operations and a passion for driving organisational success? We are seeking a Senior HR Generalist to join our prestigious team, where you will lead core HR functions, mentor junior staff, and contribute to strategic decision-making. In this role, you will oversee recruitment, compliance, employee relations, and HR programme implementation while fostering a culture of excellence. Join us in an environment that values leadership, innovation, and operational expertise.

Key Skills:

• Provide call monitoring and mentoring for benefit team members, as needed.
• Provide Training and support for benefit analysts.
• Provide subject matter expertise on payroll audits for benefit deductions and notifications to appropriate individuals/teams regarding corrections (debits/credits) required, to ensure accurate payroll processing.
• Spearhead efforts for key resource, and/or subject matter expert for benefits related projects such as online benefit enrollment, ACA, and data import/export, including Databridge
• Configure and maintain electronic benefits enrollment platforms.
• Manage data file feeds and integrations with insurance carriers, brokers, and 3rd party administrators.
• Troubleshoot and resolve system errors or data discrepancies in collaboration with vendors and internal teams.
• Monitor and maintain ACA compliance reporting, including 1095C form generation and IRS E filing.
• Assist in providing phone support for complex benefit inquires.
• Support annual benefits renewal process by updating plan designs rates and eligibility rules in the system.
• Provide phone support, acting as an escalation point for customer calls, as needed.
• Prepare custom reports for management, vendors, and clients.
• Provide subject matter expertise on PrismHR configurations and reports related to benefit eligibility determinations for new hires and annual renewals.
• Create and/or maintain system benefit plans, rates, contributions, online enrollment including all aspects of Benefit implementation.
• Configure and administer Flexible Spending, Health Savings, and 401k.

Experience:

• 5-7 years of significant experience in human resources, with demonstrated success in managing recruitment, compliance, and employee relations
• Proven ability to manage HR initiatives and contribute strategically to organisational goals

Qualifications:

• Required: Bachelor’s degree in Human Resources, Business Administration, or a related discipline
• Preferred: Advanced certifications in HR management, such as PHRi, SHRM-CP, or CIPD

Software:

• Mastery of HR systems such as BambooHR, Workday, or Zoho People for overseeing HR operations and analytics
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting, data management, and strategic planning

Personality Match / Soft Skills:

• Strong leadership and mentoring skills, with the ability to inspire and develop junior HR team members
• Exceptional organisational and multitasking abilities, with a strategic mindset to manage HR operations and initiatives
• Excellent communication and interpersonal skills, adept at engaging with employees, management, and external stakeholders

• HMO Coverage on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.