Urgent Hiring: Customer Service Representatives! | PHP 30,000 Joining Bonus*

Accenture PLC; Taguig; Hybrid; PHP 223,000 - 335,000; Full time

Job summary

Accenture PLC in Taguig is hiring a Customer Service Representative to deliver professional customer support in line with our service standards. The role focuses on quality call handling, timely issue resolution, and maintaining high customer satisfaction.

Ideal candidates are open HS or SHS graduates with at least six months BPO experience, possess strong communication skills, and are willing to work full-time onsite in Taguig with rotating shifts including holidays.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR provides customer service support per scope of work and service level requirements, ensuring call quality and timely issue resolution.

Skills

Strong communication skills

Education

Open HS/SHS with 6 months BPO experience

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Strong communication skills.

• Willing to work full-time onsite in Taguig City

• Amenable to shifting schedules and holiday work