Customer Service Representative | Open to Fresh Graduates

Accenture PLC; Muntinlupa; Presencial; PHP 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Allowances

Training and certification

Paid sick and vacation leaves

Descripción de la vacante

Accenture PLC in the Philippines seeks a Customer Service Representative to deliver customer service support, ensuring call quality and timely issue resolution per SLAs.

The role is full-time onsite in Alabang, Muntinlupa City, with shifting schedules. Benefits include HMO from day one, allowances, training and certification, and paid sick and vacation leaves.

Formación

• Strong communication and interpersonal skills relevant to customer interactions.
• Willingness to work in shifts and adapt to schedule changes.

Responsabilidades

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and meeting customer care needs and resolving them in a timely fashion.

Conocimientos

Strong communication skills

Shift work flexibility

Educación

College graduates without BPO experience

1st year in college with at least 1 yr BPO experience

Descripción del empleo

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• College graduates without BPO experience are welcome to apply
• Open to candidates who completed at least 1st year in college with at least 1 yr BPO work experience

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Strong communication skills
• Amenable to shifting schedules and holiday work

Quezon City

3rd Floor, Gateway Mall, Cubao (Near Smart Araneta Coliseum)

Mandaluyong City

Ground Floor, Robinsons Cybergate 1, Boni Avenue (Near MRT Boni Station)

*Terms and conditions apply