Customer Service Representative | Virtual Hiring Process Available

Accenture PLC; Muntinlupa; In loco; PHP 290.000 - 469.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO coverage from day 1

Allowances and bonuses

Training, upskilling and certification

Paid sick and vacation leaves

Descrizione del lavoro

Accenture PLC in the Philippines is seeking a Customer Service Representative to provide high-quality customer support in line with service levels. The role emphasizes call quality, timely resolutions, and adherence to defined standards as part of a dynamic team.

The ideal candidate should have at least one year of BPO experience or be a college student in good standing, and be willing to work full-time onsite in Alabang, Muntinlupa City.

Competenze

• Completed at least 1st year in college with at least 1 yr BPO work experience.
• College graduates without BPO experience are welcome to apply.
• Willing to work full-time onsite in Alabang, Muntinlupa City.
• Strong communication skills.
• Amenable to shifting schedules and holiday work.

Mansioni

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Conoscenze

Strong communication

Shifting schedules

Formazione

First-year college

Descrizione del lavoro

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Completed at least 1st year in college with at least 1 yr BPO work experience

• College graduates without BPO experience are welcome to apply

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Strong communication skills

• Amenable to shifting schedules and holiday work