Priority Hiring: Customer Service Representative | With 40,000 Joining Bonus*

Accenture PLC; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certification

Paid sick & vacation leaves

Job summary

Accenture PLC is hiring a Customer Service Representative in the Philippines to provide support according to defined SLAs and scope of work. The role requires delivering quality customer service and handling inquiries effectively.

The ideal candidate has at least 1 year of BPO experience, is willing to work shifting schedules including holidays, and has completed at least the first year of college. Training and benefits are provided.

Qualifications

• Completed at least 1st year in college with at least 1 year of BPO experience.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• Ensure call quality and resolve customer issues in a timely fashion.

Skills

BPO experience

Shift work

Education

Some college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Completed at least 1st year in college with at least 1 year of BPO experience

• Amenable to shifting schedules and holiday work.